Patients message.The agent books.They walk in.

VEXRA Clinic is an AI agent that answers your patients in their own dialect, books from your doctors' real schedules, and hands the conversation to your team the moment a person is needed. From the first message to the clinic door.

Request a pilotSee the patient journey
Answers on
  • WhatsApp
  • Instagram
  • Facebook
  • Voice calls Soon

A 26-second product film. At 11:40 PM a parent messages the clinic on WhatsApp to book a teeth cleaning for her daughter. The agent identifies the booking request, asks who the visit is for, finds two open slots in Dr. Reem Al Hammadi's live schedule, books Thursday at 4:30 PM and sends a confirmation. On Thursday, Sara appears in today's queue and checks in nine minutes early.

Six steps from first message to the clinic door. The agent runs all of them.

Every step is logged in the clinic dashboard, and your team can step in at any moment.

  1. Replies at any hour

    A message at 11:40 PM gets answered as fast as one at 10 AM. WhatsApp, Instagram and Facebook land in one queue, so nothing gets lost between apps.

  2. Understands what the patient wants

    Book, reschedule, cancel, or ask about a service, price, doctor or location. It reads Gulf Arabic the way people actually type it, not the way textbooks write it.

  3. Knows who the visit is for

    One phone number often books for a whole family. The agent asks who the appointment is for and links it to the right patient file instead of creating a duplicate.

  4. Picks the doctor and time from your schedule

    The doctor by specialty, the time from slots that are actually open in your calendar. If a time isn't in the schedule, it is never offered.

  5. Books it and confirms

    The appointment is written straight into your booking system, and the patient gets a clear confirmation with doctor, day and time. Reschedules and cancellations work the same way.

  6. Your team receives a ready patient

    On the day, the patient appears in today's queue. Reception checks them in and manages waiting and calling from one screen.

The agent knows when to hand over to your team.

Seven situations move the conversation straight to reception, with the full chat and patient file attached. Every handover can be reversed.

Noura via WhatsApp9:12 AM
I waited a full hour yesterday and nobody saw me.9:12 AM
I'm sorry that happened. I'm passing you to the reception lead now so they can follow up personally.9:12 AM, agent
Handover to receptionWaiting for staff
Reason
Complaint
Sent to staff
Full conversation and patient file

Complaints always go to a person, however small.

The model writes the words.Your clinic's system decides the facts.

Handled by the model

  • Understanding dialect and phrasing as patients write them
  • Working out what the patient is asking for
  • Writing a clear, polite, short reply

Handled by your clinic's system

  • Services, prices and registered doctors
  • Doctor schedules and open slots
  • Creating, changing and cancelling appointments

So the agent never offers a time that isn't in the schedule, or quotes a price the clinic hasn't set. And if any part fails, the conversation moves to your team automatically.

One dashboard where your team sees everything the agent does.

Agent status, conversations waiting for staff, and today's appointments in one place, plus an assistant that answers management from your clinic's own data.

Conversations Today

Agent running
Conversations today64
Booked by agent23
Waiting for staff2
  • N
    NouraWhatsApp

    I was charged twice on my card

    Handed overPayment issue
  • A
    AhmedInstagram

    Great, Sunday at 10 AM

    Booked
  • M
    MariamWhatsApp

    Can I move my son's appointment to the afternoon?

    Agent replying
  • R
    RashedFacebook

    How much are braces?

    Answered

Clinic assistant

7 appointments were cancelled this week, and 4 of them were rebooked within the same week. Sunday had the most cancellations.From your clinic's live data

Appointments

View, edit, cancel and reschedule, with alternative slots pulled straight from the schedule.

Today's queue

Check-in, waiting and calling patients in.

Services & doctors

One-time setup for services, doctors and monthly schedules, with Excel import and export.

Analytics

Reports on bookings, conversations and handovers to your team.

VEXRA starts with clinics, and builds for every workflow that repeats.

An Emirati company automating workflows with AI agents. Every agent we build has a defined job, clear boundaries, an accountable owner and a measurable result.

The clinic platform is the first application of that approach, because the patient journey is repetitive work where clinics lose bookings every day to messages nobody answered.

We start with ourselves: VEXRA's daily operations are run by AI agents, overseen by a person.

  1. 1

    Understand the operation as it is

    We map the work, decisions, systems and risks before proposing any technology.

  2. 2

    Design controlled agency

    Every agent gets a purpose, boundaries, an escalation path and a measurable result.

  3. 3

    Improve from verified outcomes

    We monitor performance and improve the system without losing human oversight.

Start with a pilot at your clinic.

One channel, supervised by your team, with numbers to compare before you decide to scale.

  1. 1We connect your services, doctors and schedules to the platform.
  2. 2We run the agent on one channel while your team watches every conversation.
  3. 3We measure bookings and response time before and after the pilot.

Prefer WhatsApp? Message us

Request a pilot

We'll reach you on WhatsApp to arrange the first step.

Enter your clinic's name.
Choose an emirate.
Enter a UAE mobile number, like 050 123 4567.
Tick the box so we can contact you on WhatsApp.

Request received.

We'll contact you on WhatsApp to arrange the pilot.

Questions clinics ask before a pilot

Does the agent replace the receptionist?

No. It takes repetitive messages, bookings and changes, and passes complaints, payment issues, medical questions and anything it isn't sure about to your team. Your receptionist gets to focus on the patient standing in front of them.

Could it give a patient the wrong time or price?

Prices and times are read from your clinic's data; the model never writes them on its own. If a time isn't in the doctor's schedule, it isn't offered. If a service isn't registered, the question goes to your team.

What happens if the agent fails mid-conversation?

Any error becomes an automatic handover to your team with the full conversation, so staff pick up exactly where the agent stopped and the patient doesn't have to repeat themselves.

Does it understand Gulf Arabic?

Yes. It's built for clinic conversations in the Gulf, in Modern Standard Arabic and in Gulf dialect as patients actually type it on WhatsApp.

Which channels are supported?

WhatsApp, Instagram and Facebook today. Voice calls and Google Ads leads are in the next phase.